Senior Product Designer
Designing airline retailing experiences within FLYR's AI-powered Offer & Order Management platform.
- Design experiences for the Offer & Order Management System (OOMS), primarily across Contact Center and Retail modules, helping airlines simplify retail operations and personalise digital offers.
- Define and evolve scalable design patterns in collaboration with the design system and engineering teams.
- Conduct user research through interviews, surveys, and usability testing to validate product decisions.
- Design user flows, wireframes, prototypes, and high-fidelity product experiences.
- Translate complex airline workflows into clear, efficient, and scalable experiences.
- Iterate on solutions based on research findings, usability results, and stakeholder feedback.
- Collaborate closely with product, engineering, and business stakeholders throughout the product lifecycle.